AI support agent
Support answered in seconds — so it stops costing you the repeat sale.
An AI support agent that handles “where’s my order?”, returns, and FAQs around the clock, escalating only what truly needs a human — so your inbox stays empty, your customers stay happy, and they come back to buy again.
24/7
every question answered, even after hours
seconds
to reply instead of a day
days
to go live
The problem
What it’s quietly costing you.
WISMO floods the inbox
“Where’s my order?” tickets drown your support, and every hour a reply waits is a customer cooling on you — or leaving the review that scares off the next ten.
Slow support kills the second order
Shoppers judge a brand by how fast it answers. A reply that lands a day later doesn’t just lose this sale — it loses the repeat customer behind it.
Support doesn’t sleep, but your team does
Tickets pile up overnight and on weekends. By the time anyone replies, the moment to keep the customer happy — and buying — has passed.
What we build for you
Done for you, tuned to e-commerce brands.
Handles WISMO, returns and FAQs
Order status, tracking, returns, sizing, shipping — the questions that fill your inbox, answered instantly and accurately.
Answers 24/7 in seconds
Every customer gets an immediate, on-brand reply, day or night, so no ticket sits waiting and no repeat sale slips.
Escalates only what needs a human
Anything tricky or sensitive routes straight to your team with full context, so people handle the moments that matter.
Tuned to your brand voice
It reads like your store, not a generic bot — connected to your order data so answers are real, not canned.
How it works
Live in days, not months.
Scope
We map your top ticket types, your policies, and the data the agent needs to answer them.
Configure
We tune the agent to your brand voice, returns and shipping rules, and order system.
Go live
We test every common question and escalation path, then switch it on with guardrails.
Run
We monitor real conversations and improve what it handles as new questions appear.
In the real world
The inbox that empties itself.
A brand drowning in “where’s my order?” tickets connects an AI agent to its store and shipping data. Now a customer asks at 11pm and gets her tracking link in seconds; a return is handled before morning; only a genuinely odd case lands with the team — with the full thread attached. Response time drops from a day to seconds, and the repeat sales that slow support used to cost start coming back.
Scoped on your free teardown — often paired with cart recovery so saved carts get fast answers too.
FAQ
Straight answers.
Will support feel impersonal or robotic?+
No — it’s tuned to your brand voice and connected to your real order data, and it hands anything tricky or sensitive to a human instantly. Customers feel a fast, accurate reply, not a dead-end bot.
What if it doesn’t actually cut my ticket load?+
We set an acceptance target with you up front — like the share of tickets it resolves or a response time you want to hit — and keep building until it lands, at no extra cost. That’s our Build-Until-It-Works guarantee, as long as you complete onboarding and approve milestones on time.
Does it work with my store and helpdesk?+
Yes — it connects to Shopify, Woo, or your platform plus your existing helpdesk and shipping tools via their APIs. No rip-and-replace, nothing new for your team to learn.
More for e-commerce brands
The Build-Until-It-Works Guarantee
We don’t stop until it works.
We agree on a clear acceptance target before we build. If the system isn’t hitting it, we keep building and optimizing at no extra cost until it does — provided you complete onboarding and approve milestones on time. Most agencies won’t put that in writing because they’re not sure it’ll work. We are.
See what it’s worth — free.
Start with a free teardown. We’ll map where you’re leaking leads, hours, and margin, put a dollar figure on it, and show you exactly what we’d build — before you commit anything. Then we build it, and keep building until it hits the target we set together.
Free teardown · No pressure · Build-Until-It-Works guarantee