AI automation for ServiceTitan
ServiceTitan runs your scheduling, dispatch, and invoicing — but it can’t answer the phone at 9pm or chase a stale estimate on its own. We connect to your ServiceTitan account through its API and webhooks and add the AI follow-up layer on top, so no lead, missed call, or open estimate slips through.
What you can do
What we build on top of ServiceTitan.
Instant lead reply that syncs to ServiceTitan
When a web form, ad, or marketplace lead comes in, our assistant answers in seconds — qualifies the job, captures the address and service type, and writes the lead and notes back to your ServiceTitan account so dispatch sees a complete record.
Missed-call text-back
Every unanswered call triggers an automatic text from your business number within seconds. The homeowner replies, the conversation continues, and the details land in ServiceTitan instead of going to the competitor who picked up first.
AI booking onto the dispatch board
The assistant checks your real availability, offers the homeowner a window, and books the appointment onto your ServiceTitan dispatch board through the API — capacity rules and your existing job types respected, no double-booking.
Review requests on job completion
When a job is marked complete in ServiceTitan, a webhook fires a personalized review request by text at the right moment. More Google reviews from happy customers, sent automatically, without your office staff remembering to ask.
Follow-up on aging estimates
Estimates that sit unsold get a polite, well-timed nudge sequence by text or email. The assistant answers common questions, offers to re-book, and flags hot replies to your team — recovering revenue that would otherwise quietly expire.
Owner reporting you actually read
A plain-English digest lands in your inbox or Slack: leads in, calls missed and recovered, jobs booked, estimates chased, reviews requested. Pulled from your ServiceTitan activity so you see what the automation did this week at a glance.
How it connects
No rip-and-replace.
Scope your workflow
We map how leads, calls, and estimates actually move through your business today, and agree exactly which steps to automate and where a human stays in the loop.
Connect to your ServiceTitan account
We connect to your own ServiceTitan account through its API and webhooks — reading and writing the records you approve. Nothing is ripped out or replaced.
Go live behind approval gates
We launch in stages with approval gates on anything customer-facing. You keep your data and your tools, and you can pause or adjust any workflow at any time.
Popular builds
What teams build with ServiceTitan.
FAQ
Straight answers.
Do I need to switch off ServiceTitan?+
No. ServiceTitan stays your system of record. We layer on top of it through its API and webhooks — adding the AI reply and follow-up layer while your team keeps working exactly the way they do today.
Is my data safe?+
It’s your account and your data. We connect to your own ServiceTitan instance with the access you approve, and your customer data is never used to train AI models. You can revoke access at any time.
Will it book onto my real dispatch board correctly?+
Yes. Booking respects your existing job types, capacity, and availability rules in ServiceTitan, and we test thoroughly against your account before go-live. Anything customer-facing launches behind approval gates so you stay in control.
How long until it’s live?+
Most setups go live in a couple of weeks: a short scoping call, connecting to your ServiceTitan account, building and testing the workflows, then a staged launch. We start with the highest-impact automation first so you see value quickly.
More integrations
The Build-Until-It-Works Guarantee
We don’t stop until it works.
We agree on a clear acceptance target before we build. If the system isn’t hitting it, we keep building and optimizing at no extra cost until it does — provided you complete onboarding and approve milestones on time. Most agencies won’t put that in writing because they’re not sure it’ll work. We are.
Already on ServiceTitan? Let’s make it work harder.
Start with a free teardown. We’ll map what we can automate on your current stack, put a dollar figure on it, and show you where we’d begin — you keep your tools and your data.
Free teardown · No-pressure · Build-Until-It-Works guarantee