NAZCO
NAZCOShopify

AI automation for Shopify

Shopify is the leading e-commerce platform — and most stores leave money on the table after the “Add to cart.” We build AI agents and automations that sit on top of your existing store: recovering carts, answering shoppers, and following up after the sale, all without touching your theme or replacing your apps.

What you can do

What we build on top of Shopify.

AI support agent on your store

A trained agent answers product, sizing, shipping, and returns questions in your brand voice — pulling live details from your catalog so shoppers get accurate answers instead of waiting on a human or bouncing off the page.

Cart & checkout recovery flows

When a shopper abandons a cart or stalls at checkout, an automated sequence reaches out with a timely, personalized nudge — recovering revenue that would otherwise quietly disappear, with the messaging and timing you approve up front.

Post-purchase follow-up & retention

After an order lands, automations trigger thank-you notes, usage tips, replenishment reminders, and win-back offers — turning a one-time buyer into a repeat customer without your team writing every message by hand.

Review & UGC requests

We time review and user-generated-content requests to the right moment in the fulfillment cycle, so more happy customers leave ratings and photos — building the social proof that lifts conversion on your product pages.

Order-status & WISMO deflection

“Where is my order?” tickets get answered automatically. The agent looks up order and tracking status on request and proactively updates buyers, deflecting the most common support volume before it reaches your inbox.

Reporting you’ll actually read

Instead of digging through dashboards, you get plain-language summaries of what the automations recovered, deflected, and influenced — so you can see the dollar impact and decide what to expand next.

How it connects

No rip-and-replace.

01

Scope what to automate

We start with a free teardown of your store and current stack, map the highest-value automations, and put a dollar figure on them before any build begins.

02

Connect via Shopify’s API & webhooks

We connect to your store through Shopify’s own API and webhooks — no rip-and-replace, no theme surgery. It layers on top of the apps and tools you already run.

03

Go live with approval gates

Every flow ships behind approval gates you control, and goes live once you sign off. Your store data stays yours — we work inside your accounts, never resell or repackage it.

Popular builds

What teams build with Shopify.

Recover abandoned carts and stalled checkouts with timed, on-brand outreach
Answer pre-purchase product, sizing, and shipping questions in real time
Deflect “where is my order?” tickets with automatic status lookups
Trigger post-purchase replenishment and win-back sequences automatically
Request reviews and customer photos at the right point in fulfillment
Summarize recovered revenue and deflected tickets in plain-language reports

FAQ

Straight answers.

Do I have to switch platforms or rebuild my store?+

No. We’re not an official Shopify partner and we don’t replace anything — we layer AI agents and automations on top of your existing theme and apps using Shopify’s own API and webhooks. Your store keeps running exactly as it does today.

Will this conflict with the apps I already use?+

It’s built to sit alongside your current stack, not compete with it. We scope around the tools you already run — like email, helpdesk, and analytics apps — so the automations complement them instead of duplicating work.

Who owns my customer and order data?+

You do. We work inside your own Shopify account and connected tools. Your store and customer data stays yours — we never resell, repackage, or take it with us.

How long until something is live?+

We start with a free teardown and a scoped list of automations. Once you approve the first flow, it goes live behind approval gates you control — so you see real impact early and expand from there.

More integrations

The Build-Until-It-Works Guarantee

We don’t stop until it works.

We agree on a clear acceptance target before we build. If the system isn’t hitting it, we keep building and optimizing at no extra cost until it does — provided you complete onboarding and approve milestones on time. Most agencies won’t put that in writing because they’re not sure it’ll work. We are.

Already on Shopify? Let’s make it work harder.

Start with a free teardown. We’ll map what we can automate on your current stack, put a dollar figure on it, and show you where we’d begin — you keep your tools and your data.

Free teardown · No-pressure · Build-Until-It-Works guarantee